Have a Complaint Step 1 of 4 25% This form is for use in the Concerns and Complaints Process at Choices as a record of the unresolved concern or complaint being brought forward. The purpose of this process is to ensure ongoing communication and come to a satisfactory resolution based on our Just Culture and Positive Inquiry Practices. The form is to be completed by the person with the complaint. Please answer the questions below as clearly and concisely as possible. The person reviewing your complaint will contact you within two (2) business days to confirm receipt. The complaint will only be accepted if this form is signed and dated by the person making the complaint. If the complainant is an organization, a signing officer representing the organization must sign and date the Complaint Form. Note: Your contact information will be kept confidential. Please tell us if you have any concerns receiving calls or emails from us. * RequiredDate of Complaint or Concern: MM slash DD slash YYYY Complainant Contact Information: Full Name(Required) First Last Name of Organization (if applicable)Address(Required) Street Address Address Line 2 City AlbertaBritish ColumbiaManitobaNew BrunswickNewfoundland and LabradorNorthwest TerritoriesNova ScotiaNunavutOntarioPrince Edward IslandQuebecSaskatchewanYukon Province Phone Number(Required)Email(Required) Are you a person supported at Choices?(Required) Yes No If no, what is your relationship to Choices?What is the name of the person supported you are representing or the person you are concerned about?(Required)What is your legal status in this relationship?(Required) Parent/Caregiver Guardian Trustee Support Worker Other If Other, please explain Information about your ComplaintIs the complaint about a: Service at Choices Policy at Choices Home or Program site Procedure at Choices Is the complaint about a staff member or Administrator? If so, please provide their name:Please describe the complaint in your own words and describe what happened, where and when it occurred and the names of any witnesses.(Required)How would you like to resolve this complaint?(Required)List and attach copies of any supporting documents you think we should know about. Do not send originals. (Non-anonymous question)Accepted file types: jpg, gif, png, pdf, Max. file size: 10 MB. File number limit: 1 Single file size limit: 10MB I understand that: The complaint that I have submitted and all the documents I have provided will be shared with the Choices staff person or Administrator to allow him or her to respond to the complaint, unless the disclosure breaches the confidentiality of neutral third parties in which case the provisions of the Freedom of Information and Protection of Privacy Act will need to be addressed; and Choices Association may disclose relevant documents to the parties in its possession. I agree that documents I obtain from Choices during the course of the investigation will be used only for the purpose of this complaint complaint will be used only for the purpose of this complaint and that any other use is prohibited.Please print your full name here as sign-off for submission: